Accessing Files Purchased on Our Old Website

Your files and downloadsUpdated October 13, 2026

If you purchased a product on our previous website and can't find it in your current account, we can help you recover access.

What to do

The order number from your original purchase
The email address used at checkout
The product name, or a screenshot of your receipt if you have one

We'll do our best to restore your access or provide a fresh download.

Already have an account on the new site?

If your old purchase email matches your current account email, try logging in at account.studio2am.co and checking Account > Orders — some older purchases may already be linked.

How do I access my downloads?
I can't log in — the account page is blank or not loading

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Still need help?

Ask Ami, or get in touch with our team.

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What to do

Already have an account on the new site?

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