Loyalty Program (Pixel Club)

12 articles

How do I earn Pixels?Every time you shop at Studio 2am, you earn Pixels — our designer-friendly reward points. The more you spend, the more Pixels you collect. And as you level up,...
How do I level up in the Pixel Club?Your Pixel tier is based on how much you’ve spent at Studio 2am — and once you level up, you keep that status for good. 🚀 Tier breakdown: Full HD — Reach...
What is the Pixel Club?The Pixel Club is our loyalty program designed to reward designers who keep coming back. It’s free to join, starts automatically with your first order, and...
How do I join the Pixel Club?Joining the Pixel Club is free, instant, and happens automatically with your first order. Start collecting Pixels, unlock VIP perks, and turn your creative...
How can I redeem my pixel points?You can cash in your Pixel points for real rewards! Redeem them in flexible increments whenever it suits you — whether you’re taking a little off your next...
What are the benefits of the Pixel Club?Pixel Club is Studio 2am’s free rewards program, made to provide designers who shop often with Studio 2am more value with every purchase. Some benefits of...
Can I gain Pixel points for orders made previously?Yes! Pixels (loyalty points) from previous orders will be automatically added to your account—as long as those orders were placed using the same email address....
When do the loyalty points expire?Yes, loyalty points expire 1 year after they have been earned. Please check out our Pixel Club page(https://studio2am.co/pages/hot-pixel-club) of our website...
How can I see my Pixel points/ check my Pixel Points balance?You can access your Pixel Club acount and view your Pixel balance when logged into the website. Click the top right "account/login" icon to log in, and from...
Can I transfer Pixel points to another account?Yes, if it's your own new account or email address. Please contact our support team by submitting an enquiry(https://dashboard.studio2am.co/contact) for...
What if my points aren’t updating properly?Please make sure you use the same email address or login for all your orders. Your Pixel Points are linked to the email address you use when ordering. If you...
Can I cancel/delete my Pixel Club membership?For account deletion, please reach out to our support team directly by submitting an enquiry(https://help.studio2am.co/contact).

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