I entered the wrong email at checkout — what should I do?

Your ordersUpdated September 10, 2026

If you made a purchase but entered the wrong email address at checkout, don't worry — we can help you access your order.

What to Do

Please contact us and include the following:

  • Your full name used at checkout

  • The correct email address

  • Any other helpful info (such as the order number, if available, or approximate purchase date)

We'll locate your order and update the email address on file so you can receive your files and invoice.

Note: If you know exactly what the typo was (e.g. missing a letter), feel free to include both the incorrect and correct emails to help us find your order faster.

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